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← How to predict customer churn from your order history

Starter kit · $9

Churn Starter Kit

Everything from the churn guide, packaged to run on your own orders table: four commands, and you have a ranked list of customers to contact this week, with the main reason for each.

Buy the kit · $9One-time payment in US dollars. Gumroad shows the price in your currency and adds any local tax at checkout.

What’s inside

  • A data check that reads your orders file and explains, in plain words, anything to fix first
  • Leak-free features built as of a cutoff date, the step most churn projects get wrong
  • Honest testing on your most recent period, compared with a simple rule so you know the model earns its place
  • A weekly at-risk list with each customer’s main reason and a random control group to measure your campaign
  • A one-page report for managers, as a web page you can print or email
  • Sample data, so you can see it working in five minutes before using your own
  • A rollout checklist: what to check before trusting the results, and the extra data that helps most

It’s for you if

  • You run or analyze an online shop, subscription or repeat-purchase business
  • You have an orders export (who, when, how much) covering at least a year
  • You know enough Python to install packages and run a script

Prefer to build it yourself? The free guide explains every step, with the code.

Questions

Do I need to know machine learning?
No. If you can run a Python script and edit a settings file, you can use the kit. The guide explains every idea behind it.
What data do I need?
One row per order with three columns: customer, date and amount. Any column names work; you set them in one file.
What do I get, exactly?
A zip file of Python scripts with sample data, a README, a checklist and a license for your own and your clients’ projects.
Can I pay in rupees or my own currency?
Yes. The price is $9, and Gumroad shows it in your currency at checkout, converted at the day’s rate. Any sales tax for your country, such as 18% GST in India, is added there too.
Can I get a refund?
Yes. If the kit doesn’t run on your data and we can’t fix it together, email us within 14 days for a full refund.